The stove may shut down because the temperature inside the stove is too high. 

In order to solve the problem, we will ask you to check the amount of stone present in the stove.
If this amount is too large, the air will circulate less well, so the heat will remain in the stove, and it will cut prematurely (the probe that manages this cut is located in the stove). Here's how to arrange the stones:

Also make sure the resistors are clean before use, and make sure not to put too much water on the stones.

The fact that the stove shuts down after a while after starting is normal. This is a security.

If the problem persists despite these checks, please fill out the following form: https://support.poolstar.com/NewTicket