Problem
Your solar shower leaks from the bottom (base) or from the top.

Origin

A seal is present at the base and top of the shower. After several seasons of use, the top or bottom seal, it may become altered, which may cause a slight water leak.

  

Left picture “Top seal”                                      Right picture “Bottom seal”

Resolution

To access the seal, it is necessary to drain the shower and unscrew it from the floor.

• Please unscrew the top or bottom screws (depending on leakage).

*Screw                                                                                 *Bottom screw

• Please remove the base (bottom) or the cover (top)

• Please check seal’s condition

If your product is out of warranty (over 2 years), you can order spare parts from our online store.

If your product is still under warranty (less than 2 years), please open a support request, enclosing your purchase invoice and a photo of the problem.