Problem

Your engine block has a water leak.

Origin

The leak comes from a seal, or the filter pump or the heating resistance.
 

Resolution

Please open the engine block and verify where the leak is coming from and that the joints are properly positioned and centered.

If the problem is not solved, you must replace the offending part (filtration pump or heating resistor), following the procedure below:

If your product is out of warranty (over 2 years), you can order spare parts from our online store.

If your product is still under warranty (less than 2 years), please open a support request, enclosing your purchase invoice and a photo of the problem.