Problem

Your inflatable structure has a water leak.

Origin

This may come from a hole in the Inflatable structure or from a Welding defect.
 

Resolution

Once the Leak is found, please use the repair kit provided with the spa by sticking a patch on the leak area, then let it dry for 24 hours.

If the problem is not solved, you must replace the inflatable structure. Please follow the procedure below:

If your product is out of warranty (over 2 years), you can order spare parts from our online store.

If your product is still under warranty (less than 2 years), please open a support request, enclosing your purchase invoice and a photo of the problem.

ATTENTION: Please note that the warranty for the inflatable structure is only valid for welding problems.