Problem

How does the spa heating work.

Origin

I want to heat up the spa.

Resolution

Press the heating button (to the left of the control box). The light illuminates and remains stationary.
Once the selected temperature is reached (default 38°), the light will blink.
To adjust the temperature, you should press once on one of the up or down arrows.

Once the LCD display flashes, you can adjust the temperature you want using the arrows "Increases temperature" or "Decreases temperature". Leave a few seconds without touching anything so that the screen returns to the fixed display and memorizes the temperature.

For information, the water in your Spa warms up about 1 to 2°C per hour when the heating is running. The indication on the screen corresponds to the current water temperature.

There may be a difference of 1, 2 or 3°C between the temperature you programmed and the actual temperature.

If the problem is not solved, you need to replace the heating resistor. To do this, follow the procedure below:

If your product is out of warranty (over 2 years), you can order spare parts from our online store.

If your product is still under warranty (less than 2 years), please open a support request, enclosing your purchase invoice and a photo of the problem.

ATTENTION: If during the repair, the problem is solved with the manipulations described above, we will be obliged to charge you the labour and the costs of redirection at the price of 89 Euros.