Problem

The buttons of the motor unit do not work anymore

Origin

The control panel is possibly locked.

Resolution

To lock or unlock the control panel, press the lock button for 3 seconds.

Remember to lock the control panel when you are away to prevent others from changing your settings.

If the problem is not resolved, please follow these steps:

If your product is still under warranty (less than 2 years), please open a support request, attaching your purchase receipt and a photo of the issue as an attachment.

ATTENTION: If during the repair, the problem is solved with the manipulations described above, we will be obliged to charge you the labour and the costs of redirection at the price of 89 Euros TTC.